This CQC Fundamentals training session has been designed for administrative staff. This 2-hour session is aimed at providing delegates with essential knowledge about the Care Quality Commission (CQC), its assessment process, and how they can contribute to ensuring compliance and quality within their organisation.
CQC Fundamentals for Nurses
Tina Nightingale2024-06-20T07:23:27+01:00This CQC Fundamentals training session has been designed specifically for nurses. This 2-hour training session is designed to equip nurses with essential knowledge and practical skills to meet and exceed Care Quality Commission (CQC) standards.
CQC Fundamentals for Pharmacists and Clinical Leads
Tina Nightingale2024-06-20T07:11:02+01:00This CQC Fundamentals training session has been designed specifically for pharmacists and clinical leads. This 2-hour training session has been developed to empower healthcare professionals with the essential knowledge and practical skills required to meet and exceed the Care Quality Commission (CQC) standards.
Group Consultations
Tina Nightingale2024-07-02T15:21:55+01:00Imagine a service in which it’s easier to get to see your doctor or nurse and you get to spend around 45 mins with them in an informal setting. The key objective of Group Consultations is to help patients access the right care at the earliest opportunity. There are numerous drivers for this patient centred approach and outcomes will include a more streamlined GP workload, improving efficiencies in terms of access to services and patient satisfaction. It will achieve this by releasing valuable GP time and resources.
Introduction to Practice Management & Performance Management
Tina Nightingale2024-07-02T15:04:28+01:00This workshop is for NHS staff who are Practice or Admin Managers in Primary care who want to improve their operational delivery. During the workshop, delegates will learn at how to identify barriers in their job, improve the current practices, processes and tasks, understand how to monitor and log performance and how to overcome challenges.
Using Skill Mixes to Meet Demand: Enhancing Workforce Efficiency in General Practice
Tina Nightingale2024-07-02T14:46:20+01:00This comprehensive 3.5-hour web workshop is designed for senior general practice staff and managers. It focuses on optimising workforce skills to meet the escalating demand in healthcare settings. Participants will acquire practical knowledge and tools to evaluate and utilise their current skill mixes more effectively, thereby enhancing overall practice efficiency.
Effective Delegation Skills
Tina Nightingale2024-07-01T14:50:42+01:00Effective delegation is one of the hardest skills for a leader to develop. We gain promotion on ‘task excellence’, but we need to step up and take the lead, not stay in the safety of the detail. Effective delegation skills helps you understand the benefits to self, team and organisation, and explore when, how, and who to delegate to effectively.
Effective Clinical Appraisals and PDPs in Dental Practices
Tina Nightingale2025-10-13T10:38:25+01:00This web workshop is split into two 2-hour sessions and focuses on Effective Clinical Appraisals and PDPs in Dental Practices. It is designed to help dental professionals understand and apply appraisal processes that support staff development, improve performance, and enhance team and patient outcomes.
Contract Changes & Updates in Primary Care
Tina Nightingale2025-10-13T10:23:44+01:00This Contract Changes & Updates in Primary Care web workshop is designed to equip NHS Managers with the knowledge and insight needed to understand and implement the latest contractual updates in General Practice.
Effective and Impactful Communication
Tina Nightingale2024-07-01T14:39:52+01:00Public speaking, presenting at meetings, or engaging a difficult individual are not easy skills for a leader to master. Exploring and practicing a pragmatic set of communication skills supports you getting your message across and reaching as many of your target audience as possible, with clarity, brevity and impact in meetings, presentations or to pitch an idea or concept.
