Portfolio

CQC Fundamentals for Administration Staff

2024-06-20T07:28:51+01:00

This CQC Fundamentals training session has been designed for administrative staff. This 2-hour session is aimed at providing delegates with essential knowledge about the Care Quality Commission (CQC), its assessment process, and how they can contribute to ensuring compliance and quality within their organisation.

CQC Fundamentals for Nurses

2024-06-20T07:23:27+01:00

This CQC Fundamentals training session has been designed specifically for nurses. This 2-hour training session is designed to equip nurses with essential knowledge and practical skills to meet and exceed Care Quality Commission (CQC) standards.

CQC Fundamentals for Pharmacists and Clinical Leads

2024-06-20T07:11:02+01:00

This CQC Fundamentals training session has been designed specifically for pharmacists and clinical leads. This 2-hour training session has been developed to empower healthcare professionals with the essential knowledge and practical skills required to meet and exceed the Care Quality Commission (CQC) standards.

Group Consultations

2024-07-02T15:21:55+01:00

Imagine a service in which it’s easier to get to see your doctor or nurse and you get to spend around 45 mins with them in an informal setting. The key objective of Group Consultations is to help patients access the right care at the earliest opportunity. There are numerous drivers for this patient centred approach and outcomes will include a more streamlined GP workload, improving efficiencies in terms of access to services and patient satisfaction. It will achieve this by releasing valuable GP time and resources.

Introduction to Practice Management & Performance Management

2024-07-02T15:04:28+01:00

This workshop is for NHS staff who are Practice or Admin Managers in Primary care who want to improve their operational delivery. During the workshop, delegates will learn at how to identify barriers in their job, improve the current practices, processes and tasks, understand how to monitor and log performance and how to overcome challenges.

Using Skill Mixes to Meet Demand: Enhancing Workforce Efficiency in General Practice

2024-07-02T14:46:20+01:00

This comprehensive 3.5-hour web workshop is designed for senior general practice staff and managers. It focuses on optimising workforce skills to meet the escalating demand in healthcare settings. Participants will acquire practical knowledge and tools to evaluate and utilise their current skill mixes more effectively, thereby enhancing overall practice efficiency.

Effective Delegation Skills

2024-07-01T14:50:42+01:00

Effective delegation is one of the hardest skills for a leader to develop. We gain promotion on ‘task excellence’, but we need to step up and take the lead, not stay in the safety of the detail. Effective delegation skills helps you understand the benefits to self, team and organisation, and explore when, how, and who to delegate to effectively.

Effective and Impactful Communication

2024-07-01T14:39:52+01:00

Public speaking, presenting at meetings, or engaging a difficult individual are not easy skills for a leader to master. Exploring and practicing a pragmatic set of communication skills supports you getting your message across and reaching as many of your target audience as possible, with clarity, brevity and impact in meetings, presentations or to pitch an idea or concept.

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