The key objective of this web workshop is for frontline staff and those in the ARRS roles to improve their relationships with patients. This session includes an introduction to the roles of the frontline staff and ARRS roles and how they should effectively work together to benefit patients and reduce overall wait times.
This web workshop will look at Equality, Diversity and Inclusion and why this is important in general practice. Delegates will be able to apply the learning to everyday situations back in the practice.
The key objective of this web workshop is for non-clinical staff to understand the advantages of a digitally inclusive practice. This session includes an in-depth look at all those online resources available within practice to streamline access to healthcare for patients and streamline workload for a more efficient practice.
This Complaints Handling workshop will equip participants with the necessary knowledge and skills to handle complaints effectively and efficiently.
Virtual workshop for those who have the undertaken the Introduction to Medical Terminology who have a good understanding of the component parts of medical terminology.
The web workshop will focus on developing personal and professional resilient behaviours, to ensure employee engagement and wellbeing.
The PMA introduction to practice management web workshop programme covers all of the key areas that need to be addressed when managing a busy and successful practice. We focus on the issues that regularly arise in medical practice.
This web workshop focuses on health and safety in general practice.
This web workshop is for Senior Managers, Practice or Administration Managers in Primary care who need to gain a thorough understating of the Delivery Plan for Recovering Access to Primary Care. During the workshop, delegates will gain a detailed understanding of the new contractual requirements around access to GP services.
This workshop addresses critical aspects of IPC, ensuring participants are well-equipped to handle challenges in infection prevention and control within their respective roles.
